Tag Archives: Customer Experience Center

AM Solutions Automates Smoothing and Homogenization for Printing Job Shop

When Klaus Stöcker (Stöcker) started offering ready-to-install 3D-printed plastic and metal components to its customers, the job shop initially utilized manual post-processing methods. Due to the rapidly growing demand and stricter requirements for process stability and consistency of these operations, the company took a new approach when it purchased two automated systems from AM Solutions, a brand of the Rosler Group.

The initial purchase included an S1 for de-powdering and an M1 Basic for surface smoothing and homogenization. Based on excellent processing results, a second M1 Basic system was recently commissioned as a cost-efficient alternative to chemical smoothing.

The Situation

Klaus Stöcker metal processing was founded in 1990 in Wermelskirchen-Dabringhausen, Germany. Since then, it has grown to employ approximately 60 team members and offers a wide range of services in the field of machining. This includes turning, milling, sinking and wire EDM, face and circular grinding, assembly, and measuring with state-of-the-art machinery.

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Testing & Expertise Overcome Shot Blasting Challenges

For nearly a decade, Sales Representative and Interim Product Manager of Turbine Blast Equipment Zack Murray has been one of Rosler’s top shot blasting experts. 

Working with customers and our global Customer Experience Centers, he helps develop and test surface finishing machines and media in addition to dialing in specific process parameters.

At times, adhering to the Rosler motto and guiding principle of “finding a better way…” can be difficult and complicated. Luckily, Murray and the entire Rosler team are committed to delivering world-class surface finishing equipment, consumables, and service in a variety of industries.

In this post, Murray shares the most challenging issue he has tackled at Rosler and how the team developed a solution.

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Customer Experience Centers Offer Free Surface Finishing Insight & Solutions

During more than 80 years in business, the Rosler team has gained extensive experience in shot blasting and mass finishing for a variety of industries.

In addition to the machinery and consumables we provide, our Customer Experience Centers enable us to demonstrate Rosler’s expertise by processing your samples with settings and requirements tailored to your needs.

Sending your work pieces to one of our 11 test centers around the world is an important step in achieving the perfect surface finishing process.

Learn what to expect from Rosler’s Customer Experience Centers and get the most out of your partnership with Rosler from Sales Representative and Interim Product Manager of Turbine Blast Equipment Zack Murray and Mass Finishing Product Manager Michael Salyers.

What to Expect as a Customer

To achieve optimal processing results, we carry out sample processing step-by-step.

With an emphasis on finding a better way, our process includes:

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